Frequently Asked Questions

The length of time of a business consulting project varies and based on a number of factors including:

• Business needs and challenges
• Budget
• Size of the organization or team
• Scope of the consulting project

The length of our consulting engagements has varied from a few weeks for a quick training assessment to a few years for enterprise change management and business transformation initiatives.

Depending on the business goals, challenges and size of the organization, a project scope is typically determined during the initial consultation sessions.

For complex challenges and enterprise clients, we typically recommend an assessment phase at the beginning of the project.

This ensures that we identify and prioritize everything correctly and develop the best solution to meet your goals.

My business consulting solutions are designed to be flexible, targeted and modular to solve for countless challenges.

I will mix and match our organizational strategy, business process management, instructional design and training programs to develop the perfect solution for your goals.

Yes, I have fired clients in a limited number of cases, for very specific reasons. I never fire a client without discussing the situation beforehand and giving them a chance to mend the problems. Reasons include:

• Repeatedly not coming to the session prepared
• Missing sessions without calling first
• Habitually coming late to sessions
• Doing something illegal
• Not taking responsibility for their own decisions
• Not taking action on their decisions
• Not paying on time
• Needing psychotherapy, not coaching or consulting

You need a coach if you want help:

• organizing your thoughts
• creating a practical and effective plan
• prioritize goals and tasks
• being more accountable for following through on tasks
• maintaining high motivation even in the face of difficulties
• understanding how you sabotage your efforts (and figuring out what to do about this self-sabotage)

You need a consultant if you want:

• the advice and experience of someone who is successfully self-employed
• to understand the basics of business planning and marketing
• to learn business and marketing skills in a rapid fashion
• to find ways to manage and follow-up on your business success

If you want help in both areas, you need both coaching and consulting. I strongly encourage my clients to use me as a coach-consultant, the best of both worlds.

In all cases, I will:

• Ask thought-provoking questions to stimulate you to look at things in new ways
• Really listen to what you say. Not only to the surface content of what you are saying, but also listening for the patterns, beliefs and feelings behind content
• Give honest feedback on what I observe
• Assign you “homework” to do between coaching sessions